> For the complete documentation index, see [llms.txt](https://resources.epacific.net/hr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.epacific.net/hr/thuat-ngu.md).

# Thuật ngữ

- [WR - Win Ratio](https://resources.epacific.net/hr/thuat-ngu/wr-win-ratio.md)
- [Prosumer](https://resources.epacific.net/hr/thuat-ngu/prosumer.md)
- [VSB - Very Small Business](https://resources.epacific.net/hr/thuat-ngu/vsb-very-small-business.md)
- [SME - Small to Medium Enterprise](https://resources.epacific.net/hr/thuat-ngu/sme-small-to-medium-enterprise.md)
- [SMB - Small to Medium Business](https://resources.epacific.net/hr/thuat-ngu/smb-small-to-medium-business.md)
- [SC - Sales Cycle](https://resources.epacific.net/hr/thuat-ngu/sc-sales-cycle.md)
- [SaaS - Software as Service](https://resources.epacific.net/hr/thuat-ngu/saas-software-as-service.md)
- [RoI - Return on Investment](https://resources.epacific.net/hr/thuat-ngu/roi-return-on-investment.md)
- [PTC - People Tool Content](https://resources.epacific.net/hr/thuat-ngu/ptc-people-tool-content.md)
- [MRR - Monthly Recurring Revenue](https://resources.epacific.net/hr/thuat-ngu/mrr-monthly-recurring-revenue.md)
- [MAS - Marketing Automation Software (Platform)](https://resources.epacific.net/hr/thuat-ngu/mas-marketing-automation-software-platform.md)
- [LTV - Life Time Value](https://resources.epacific.net/hr/thuat-ngu/ltv-life-time-value.md)
- [LOGO](https://resources.epacific.net/hr/thuat-ngu/logo.md)
- [ENT - Enterprise](https://resources.epacific.net/hr/thuat-ngu/ent-enterprise.md)
- [CSM - Customer Success Management (platform)](https://resources.epacific.net/hr/thuat-ngu/csm-customer-success-management-platform.md)
- [CRM - “Customer Relationship Management (platform)](https://resources.epacific.net/hr/thuat-ngu/crm-customer-relationship-management-platform.md)
- [CRC - Client Retention Cost](https://resources.epacific.net/hr/thuat-ngu/crc-client-retention-cost.md)
- [CR - Conversion Ratio](https://resources.epacific.net/hr/thuat-ngu/cr-conversion-ratio.md)
- [CAC - Client Acquisition Cost](https://resources.epacific.net/hr/thuat-ngu/cac-client-acquisition-cost.md)
- [B2C](https://resources.epacific.net/hr/thuat-ngu/b2c.md)
- [B4B](https://resources.epacific.net/hr/thuat-ngu/b4b.md)
- [B2B - Business to Business](https://resources.epacific.net/hr/thuat-ngu/b2b-business-to-business.md)
- [ARR](https://resources.epacific.net/hr/thuat-ngu/arr.md)
- [ACRC](https://resources.epacific.net/hr/thuat-ngu/acrc.md)
- [AVC](https://resources.epacific.net/hr/thuat-ngu/avc.md)
- [LIVE](https://resources.epacific.net/hr/thuat-ngu/live.md)
- [WIN](https://resources.epacific.net/hr/thuat-ngu/win.md)
- [SAL - Sales Accepted Lead](https://resources.epacific.net/hr/thuat-ngu/sal-sales-accepted-lead.md)
- [SQL - Sales Qualified Lead](https://resources.epacific.net/hr/thuat-ngu/sql-sales-qualified-lead.md)
- [MQL - Marketing Quality Lead](https://resources.epacific.net/hr/thuat-ngu/mql-marketing-quality-lead.md)
- [Prospect - Tiềm năng](https://resources.epacific.net/hr/thuat-ngu/prospect-tiem-nang.md)
- [Suspect - Khả nghi](https://resources.epacific.net/hr/thuat-ngu/suspect-kha-nghi.md)